New rewards pics won't upload

  • 346 days ago

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    Mallyse Level 3
    I've tried both jpeg's and gif's in both Safari and Chrome. Nothing happens (the preset pictures still work fine.)

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  • 346 days ago

    chocoletojr Community manager
    http://www.slimkicker.com/threads/cant-seem-to-upload-new-reward-pic

    Seems to happen every now and then, maybe? =P

    Try again, for now.

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  • 343 days ago

    I've tried it on several different days and it still doesn't work :(

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  • 342 days ago

    chocoletojr Community manager
    I was able to change it just fine.

    1) Try another browser, Safari and Chrome are both webkit based, try IE or Firefox (just for testing)
    2) Try uploading a small .png, not .gifs - "Picture must be JPG or PNG format" "Max. file size: 1mb"

    Tell me what happened.

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  • 338 days ago

    I tried Safari, Chrome and Firefox with both JPEG and PNG photos. Nothing happens. It doesn't even appear to be sending any data.

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  • 338 days ago

    chocoletojr Community manager
    The steps are like this:

    0) Go here: http://www.slimkicker.com/changeNextReward
    1) Click on "Change Picture"
    2) Select an image, PNG or JPG.
    3) Click on Save.

    This should work, so... what OS are you using? I'm on Windows 7 x64, using Iron browser, v19.

    Also, try using this image: http://simone4.edublogs.org/files/2011/02/kittykat-19qh78w.jpg (just to be sure, I'm using that one, if I could, you should be able, too).

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  • 338 days ago

    chocoletojr Community manager
    You DO have a custom picture right now. The problem is fixed for you?

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  • 338 days ago

    chocoletojr Community manager
    If you aren't seeing it, it might be a cache issue. What I'm seeing in your profile is a green background with the words "read more books".

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